Terms of Use

1. General provisions

By using the marketplace, users agree to comply with these Terms of Use, the Privacy Policy, and other conditions published on the website.

Delivery, return, payment, and personal data processing terms are additionally described on the relevant website pages.

2. Account

Users must provide accurate and up-to-date information required for registration, account operation, and order placement.

Users are responsible for keeping their password and other account credentials secure.

Supplier and administrative accounts are created only by authorized marketplace users. Supplier self-registration is not available.

3. Products and suppliers

Products on the marketplace may be offered by different suppliers. Information about the relevant store or supplier is displayed with the product and order.

Descriptions, images, available sizes and colors, prices, discounts, and stock are displayed on the product page.

4. Price and availability

Product price, selected size and color variant, quantity, applicable discounts, and the final amount are confirmed during checkout.

Stock depends on the specific size and color combination. Orders cannot exceed the available quantity.

5. Order placement

Before placing an order, users must review products, quantities, variants, contact information, delivery address, payment method, and the final amount.

After successful placement, the order is stored in the user's order history and receives a unique order number.

6. Multi-supplier orders

A single order may contain products from multiple suppliers. These products may be processed and delivered in separate shipments.

Separate shipments may have different carriers, tracking numbers, and delivery statuses.

7. Payment

The available payment method is displayed during checkout. The marketplace currently supports payment on delivery.

Detailed terms are available on the Payment page.

8. Delivery

Your order will be delivered within 1–15 business days.

Detailed delivery terms are available on the Delivery page.

9. Cancellation and returns

The ability to cancel an order depends on its current processing stage.

Return conditions, deadlines, exceptions, return address, and return shipping costs are described on the Returns page and governed by applicable law.

These Terms do not limit mandatory consumer rights provided by applicable law.

10. Reviews and user content

Users may publish reviews and images through the marketplace features provided for this purpose.

Users must not publish unlawful content, knowingly false information, malicious materials, or content that infringes third-party rights.

11. Prohibited use

Fraud, attempts to bypass security mechanisms, unauthorized access to other accounts or administrative functions, interference with the website, and other unlawful activities are prohibited.

12. Personal data

The processing of personal data is described in the Privacy Policy.

13. Changes to these Terms

These Terms may be updated when marketplace functionality, business processes, or legal requirements change.

The current version of these Terms is published on this page.

14. Legal details

Name: [Company name].

Legal form: [Legal form].

Registration number: [Registration number].

VAT: [VAT number / not applicable].

Legal address: [Legal address].

Support: [Support email].